CanvasWorkspace / ScanNCut Link Terms and Conditions of Service

Welcome to Canvas Workspace.

This CanvasWorkspace ("Service") is provided and licensed Brother Industries, Ltd. (“Brother”, “we” or “us”). We are a company incorporated in Japan, whose registered office is at 15-1 Naeshiro-cho, Nagoya-shi, Mizuho-ku, Nagoya 467-8561, Japan.
These Terms and conditions of service ("ToS") govern your access to, and use of the Service. PLEASE READ THIS ToS CAREFULLY BEFORE STARTING TO USE THE SERVICE AND UNDERSTAND THE CONTENTS.

You must agree to the ToS before you start using the Service. If you do not agree to the ToS, please do not click the agree button and do not use the Service.

In addition, Brother entitles to change the contents of the ToS if any of the following items apply: However, such changes and the effective date shall be notified to you in advance in a reasonable manner. If you continue to use the Service after such changes take effect, you shall be deemed to have agreed to the modified ToS.

  • (a) When the changes are in the general interest of the customer.
  • (b) When the content of the change is reasonable and does not contradict the purpose of the contract.

The use of Brother products linked to this Service is subject to the terms and conditions for the use of Brother products separately stipulated by Brother.

For inquiries related to these Terms, please contact us at: https://s.brother/sncccnt

1 Definitions

The following definitions apply to these Terms.

Content: means any pattern data uploaded or recorded or otherwise made available using through or in connection with the Service by Brother or you.

  • Brother Content: means a pattern data which Brother provides to you under the Service. Intellectual Property Rights of Brother Content shall be owned by Brother or its licensors.
  • Your Content: means a pattern data which you create, edit or upload using the Service. Intellectual Property Rights of Your Content shall be owned by you or your licensors.

Intellectual Property Rights: means copyright, rights in software, rights in databases, patents and rights in inventions, trademarks, rights in domain names, designs, know-how, trade secrets and other rights in confidential information, in each case whether registered or unregistered including applications for registration and the right to apply for registration for any of the rights listed above that are capable of being registered anywhere in the world, and all other rights having equivalent or similar effect anywhere in the world.

User Information: means information about user registration required to start using the Service, including login ID, password, email address, country of residence, date of birth, gender, machine number (serial number), and other information.

Plug-In: means the plugin software “ScanNCut Link” for Adobe® Illustrator®, which is provided by Adobe Inc. You can use this Plugin by first obtaining the Plug-In software through the designated Brother website and then activating it on the Service using a separately purchased license code.

Service: means the features provided through CanvasWorkspace and the Plug-In.

Software: means any software, to which Brother or a third party has rights (including but not limited to the Service and Plug-in) and related documents and materials provided or made available to you in connection with the use or access to the Service.

2 User Registration and Provision of the Service

2.1. When registering as a user, please check carefully whether there are any errors in the input information. User registration is completed when Brother sends you a notification of completion of registration.
2.2. Brother hereby grants you a personal, non-transferable, revocable and non-exclusive license necessary to use the Service under the ToS until the termination of your use of the Service in accordance with Section 9.
2.3. The Service (including the Software, the same hereinafter referred to in this Section) is licensed, not sold, to you pursuant to, and solely for your use under and subject to the ToS. Brother or its licensors as applicable retain all right, title, and interest relating to or embodied in the Service, including without limitation all Intellectual Property Rights relating thereto.
2.4. Brother reserves the right at its sole discretion, and with or without notice to you, to add or remove features or functions to or from the Services, or to provide programming fixes, enhancements, updates and upgrades, to the Service (collectively “Updates”). You agree that Brother has no obligation to provide you with Updates, or make available to you any subsequent versions of the Service. You acknowledge that Brother, in its sole discretion, may modify, discontinue or suspend your ability to use any version of the Services you may already have accessed without any notice to you, for the purposes of repair, maintenance, improvement, and/or upgrade of any underlying technology.
2.5. In order to use the Services, you should meet certain minimum system requirements, as specified and published by Brother on the website, which include, but are not limited to, having access to the Internet, in order for certain features of the Services to function properly.
2.6. User registration required to use the Service is for those who are 18 years of age or older. Individuals under the age of 18 are not permitted to register as users.

3 Restrictions on Use

The following acts are prohibited in connection with the use of the Service.

(a) Decompiling, disassembling, reverse engineering, modifying, or otherwise attempting to obtain the source code of data created in the course of using the Service;
(b) Distributing or transmitting viruses, worms, Trojan horses, or other technically harmful data, programs, or software in connection with the Service, through or by using the Service;
(c) Using the Service or the Software in any manner that is illegal, defamatory, obscene, offensive, threatening, or that infringes the intellectual property rights of third parties;
(d) Conducting any act that interferes or may interfere with the operation of the Service, or any act that damages or may damage the reputation or credibility of the Service;
(e) Except as expressly permitted under the ToS, assigning, copying, creating derivative works of, distributing, leasing, loaning, modifying, pledging, renting, selling, sublicensing, or otherwise transferring all or part of, directly or indirectly, the Service to any third party;
(f) Acting as an intermediary or provider for all or part of the Service.

4 Brother Content

4.1. For all Brother Content, you shall not:
  • (a) use, edit etc. for purposes other than those listed in Section 4.3.
  • (b) Provide, distribute, lend, sell, sublicense, etc. to a third party.
  • (c) Decompile, disassemble, or otherwise reverse engineer.
4.2. The copyright notice of Brother Content which Brother’s licensor owns Intellectual Property Rights in is clearly listed on the Service (such Brother Content referred to as “Brother’s Licensor Content”).
4.3. You may use and edit Brother Content for the sole purpose of cutting paper, fabric and other materials using Brother’s cutting machine (including drawing Brother Content on such materials with an optional accessory pen). Notwithstanding the above, you may not edit some of Brother’s Licensor Content for any purpose. The edit function of such content will not appear and will not be available on the Service.
4.4. You are prohibited from assigning, selling, renting, distributing or otherwise transferring for a profit hand-made craftwork items (including cut-out patterns made according to Section 4.3 and hand-made craftwork items using such cut-out patterns) using Brother’s Licensor Content which is designated for non-commercial use only on the Service. You may assign, sell, rent, distribute or otherwise transfer for a profit hand-made craftwork items (including cut-out patterns made according to Section 4.3 and hand-made craftwork items using such cut-out patterns) using Brother Content, excluding Brother’s Licensor Content which is designated for non-commercial use only on the Service.

5 Your Obligations in respect of the Service

5.1. You shall, at your own responsibility and expense, procure and install any communication devices, software, and other equipment necessary for the use of the Service and the Software, and bear all costs associated with the use of the Service and the Software (including, but not limited to, communication fees and Internet connection charges).
5.2. You warrant that you shall:
  • (a) comply with all applicable laws, regulations and codes of practice with respect to your use of the Service and Software; and
  • (b) maintain true, accurate and complete information when registering as a user and to keep the information up to date at all times;
5.3. You shall strictly manage the login ID and password of the Service at your own responsibility, and shall not lend, sell, transfer, or disclose them to any third party.
5.4. Brother has no obligation or responsibility in respect of the use, distribution, disclosure or management of your User Information. Brother shall not be liable for any loss or damage that you may incur as a result of someone else using your User Information, either with or without your knowledge.
5.5. You agree to take full responsibility for all activities conducted under your user ID, and all such activities will be deemed to have been conducted by you. If you become aware of any unauthorized use of your User Information or any security breach or risk thereof, you must notify Brother immediately.
5.6. The Service contains certain third party open source software which is made available to you subject to the terms of conditions of the specific license under which the relevant third party software is distributed or provided. You agree to comply with the terms and conditions of such license in respect of your use of the Software.

6 Your Content

6.1. You hereby agree that Brother may, for the purpose of providing and enhancing the Services (including the system maintenance and the development of new products/services), host, cache, record, copy, display, transmit, upload, transfer, download and record your Content or collect your usage data of the Services (which cannot be used to identify you) for the statistical analysis. Brother shall not use Your Content for commercial purposes such as lending, licensing or selling Your Content to a third party.
6.2. You shall not upload or record any of your Content that:
  • (a) infringes or would infringe any third-party Intellectual Property Rights or any rights to privacy;
  • (b) does not comply with any applicable law, regulation or code of practice or which advocates or incites illegal activities;
  • (c) you do not have the necessary rights, consents and permissions to do so;
  • (d) contains corrupted files, time bombs, Trojan horses, viruses, worms or any other technologically harmful data, programs or software; or
  • (e) is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
6.3. We reserve the right to remove any Content without notice if we receive notice that, or if in our opinion, such Content does not comply with the provisions of Section 6.2 set out above.
6.4. We also have the right to disclose your identity to any third party who claims that any of your Content is unlawful, untrue or defamatory, or constitutes a violation of their Intellectual Property Rights, or of their right to privacy, or is in breach of any legal duty owed to that third party.
6.5. You warrant that you are the owner or licensee of any Content you publish, upload or otherwise distribute in connection with the Services.

7 No Liability for Your Content

7.1. Brother shall have no obligation to monitor, screen, review, verify, or approve any of Your Content. To the maximum extent permitted by applicable laws and regulations, Brother shall not be responsible for the management, control, or actions related to Your Content.
7.2. To the fullest extent permitted by applicable law, Brother shall not be responsible or liable for any loss, deletion or corruption of any of Your Content which may arise out of or in connection with your access to or use of the Services and/or the Software.

8 Suspension and Termination of the Service

8.1. To the fullest extent permitted by applicable law, if Brother determines or believes that any of the following reasons exist or may exist, Brother may suspend your use of the Service without prior notice.
  • (a) Unauthorized use of the user ID and password
  • (b) Unauthorized use of the Service or Brother Content
  • (c) Engagement in any prohibited acts as set forth in Section 3
  • (d) Where permitted or required by law
  • (e) Any act in violation of the ToS
8.2. In addition to the preceding paragraph, Brother reserves the right to terminate the provision of the Services and the Software at its sole discretion, as long as it is not contrary to applicable laws and regulations. In this case, Brother shall provide a reasonable prior notice period.
8.3. You may, at your discretion, terminate your use of the Service and delete your User Information at any time in accordance with the procedures prescribed by Brother. Please note that if your User Information is linked with other services operated or provided by Brother, your User Information will also be deleted from those linked services.

9 Consequences of Termination of Service

9.1 In the event of termination of the Service pursuant to Section 8.2, all of your access rights to any Content on the Service shall be terminated upon termination of the Service. To the fullest extent permitted by applicable law, Brother shall have no obligation to provide any refund and shall not be liable for any damages incurred by you in connection with the termination of the Service. In addition, Brother reserves the right to delete all Your Content on the Service upon termination of the Service.
9.2 Upon the deletion of User Information on the Services by you pursuant to Section 8.3, your access rights to any Content associated with your User Information on the Services shall be terminated. To the fullest extent permitted by applicable law, Brother shall not be liable for any refund and shall not be liable for any damages incurred by you in connection with your deletion of User information. In addition, Brother reserves the rights to delete the Content linked to your User Information on the Service at the time your User Information is deleted.

10 No Warranty

10.1 The Services and the Software are provided “as is” and in relation to any other provision of the ToS, unless contrary to applicable laws and regulations, we do not warrant that:
  • (a) the Services will be provided uninterrupted, secure, and free of errors or defects, and that they will be corrected;
  • (b) your use of the Services will not result from your data loss;
  • (c) your use of the Service does not infringe the Intellectual Property Rights of any third party;
10.2 Notwithstanding the provision (a) of the preceding paragraph, Brother shall treat the Plug-In as follows:
  • (a) Subject to applicable laws and regulations, Brother warrants that, for a period of one (1) year from the date you obtain the Plug-In, the Plug-In will function in accordance with the prescribed specifications. In the event that the Plug-In does not function in accordance with such specifications, and you notify Brother of such nonconformity and Brother confirms it, Brother will, at its sole discretion, take necessary measures such as replacement with a conforming product or other appropriate actions. However, you acknowledge in advance that the Plug-In has not been developed to meet your individual requirements. The warranty provided by Brother to you for the Plug-In is limited to the above and no other warranties are given.
  • (b) The above warranty does not apply to
    ・defects resulting from improper or inadequate handling, maintenance, or servicing by you;
    ・defects arising from connection, integration, or combination with software, devices, or other items not supplied by Brother; or
    ・issues caused by modifications, alterations, or repairs of the Plugin by you or any third party.

Furthermore, this warranty shall not apply after the termination of the Service pursuant to Section 8.

10.3 To the fullest extent permitted by applicable law, the Service and Brother Content are provided “as is” and “as available,” without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
10.4 Brother shall not be liable in any way if you are unable to access the Service or the Software due to any negligence, defect, or issue arising from your own PC hardware, software, network, network setup or security, internet service provider, or similar problems.
10.5 Except as expressly set out in the ToS, all other warranties, representations, conditions, and any other terms of any kind whatsoever (including any implied warranties or conditions of satisfactory quality and fitness for a particular purpose) that may be implied by statute or common law and that apply to the Service, the Software and Brother Content are, to the fullest extent permitted by applicable law, excluded from the ToS.

11 Our Liability

11.1 Brother’s liability in connection with your use of the Service and the Software shall be limited to the extent permitted by applicable law. Brother shall not be liable for any loss of profits, loss of revenue, or any indirect, incidental, special, punitive, or consequential damages arising out of or related to the Service, the Software, or any conditions incurred by you, even if Brother has been advised of the possibility of such damages.
11.2 The limitations set forth in this Section 11 shall not apply to any liability of Brother that cannot be limited under applicable law, or to liability for death or personal injury and damages caused by Brother’s gross negligence or willful misconduct.

12 Indemnity

You shall indemnify Brother and hold them harmless against any claims, actions, proceedings, losses, damages, expenses, costs (including any legal and other professional fees), fines and penalties arising out of or in connection with:

  • (a) any use of the Service and/or the Software by you not in accordance with these Terms of Service;
  • (b) any breach by you of your obligations under Section 3, 4, 5 and/or 6 of the ToS of the Service;
  • (c) any Content which you may upload or record in connection with your use of the Services; and
  • (d) any claims, actions, complaints or other proceedings which may be brought or threatened to be brought against Brother by any third party as a result of your use of the Services and/or the Software.

13 Handling of Personal Data

Brother respects your privacy and handles your personal information in accordance with CWS Privacy Policy.

14 Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations in relation to the Services and/or the Software that is caused by any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat of war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, impossibility of the use of public or private transport, activities of hackers, malicious conduct, failure or interruption of any public or private telecommunications networks, power failures or interruption, or failures of any third party service providers (including providers of Internet services and telecommunications).

15 Export Controls

Certain software, and related documentation or technical information, available through the Service, including, but not limited to, the Software, is subject to applicable laws and regulations of the United States pertaining to export controls. You agree not to export or re-export such software or related documentation or technical information directly or indirectly to any countries that are subject to United States export restrictions.

16 Miscellaneous Rules

16.1 We may assign, delegate, sub-contract or transfer any of our rights and/or obligations under the ToS to any third party.
16.2 Each of the provisions of the ToS operates separately. If any court, relevant authority or other administrative body of competent jurisdiction decides that any of the provisions in these Terms of Service (or part-provision) is unlawful, unenforceable or invalid, the remaining provisions will remain in full force and effect. If any unlawful, unenforceable or invalid provision would be legal, enforceable or valid if some part of it were deleted, the provision shall apply with whatever modification is necessary to make it legal, enforceable or valid.
16.3 If we fail to insist that you perform any of your obligations under these Terms of Service, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so by notifying your Online Account Page, and that will not mean that we will automatically waive any later default by you.
16.4 Nothing in the ToS is intended to or shall operate to create a partnership between you and us, or authorize either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any.

17 Entire Agreement

17.1 The ToS constitute the entire agreement between you and us and supersede, replace and extinguish any previous arrangement, understanding or agreement between us relating to the subject matter they cover.
17.2 You acknowledge that you have not relied on any statement, promise, warranty or representation made or given by or on behalf of us which is not set out in these Terms of Service. Nothing in this Section shall exclude or limit any liability for fraud or fraudulent misrepresentation.

18 Governing Law

The ToS and any dispute or claim arising in connection with these Terms (including non-contractual disputes or claims) shall be governed by the laws of Japan. Notwithstanding the foregoing, if you reside in a jurisdiction that does not allow such restrictions, any protections available to you under the laws of your country or region of residence shall not be affected.

19 Dispute Resolution

19.1 If you have any dispute with us, you agree to contact the inquiry address specified in the ToS and provide a brief written description of the dispute and your contact information (including your user ID if the objection relates to your User Information) before taking any formal action. If the dispute cannot be resolved between you and us, all claims, disputes, and disagreements arising out of or relating to the ToS or the use of the Service shall be finally resolved by arbitration in accordance with the Commercial Arbitration Rules of The Japan Commercial Arbitration Association (the “Rules”).
19.2 Notwithstanding the above, you may have the right to invoke mandatory consumer protection laws of your country of residence or to bring legal proceedings in the courts of your country.
19.3 Regardless of the preceding provisions, if you reside in a jurisdiction that does not permit such limitations, any protection available to you under the laws of your country or region of residence shall not be affected.
19.4 In addition to the preceding paragraph, regardless of jurisdiction, to the extent permitted by applicable law, each party waives the right to litigate or arbitrate any dispute as a member, representative, or private attorney general in any class action or representative proceeding, or to initiate any class action.

Revision date: 06 22, 2026