CanvasWorkspace/ScanNCutLink Privacy Policy

This privacy policy governs your use of CanvasWorkspace/ScanNCutLink (hereinafter referred to as the "Website") provided by Brother Industries, Ltd. (Address: 15-1 Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, hereinafter referred to as "Brother", “we” or “our”).

This privacy policy explains how we collect and process personal information (hereinafter referred to as "Personal Information") through the Website, the purposes for which your Personal Information is used, the methods of protecting it, and your rights regarding your Personal Information. For further information on our privacy practices (including our California privacy notices and other notices required in each county), please refer to our General Privacy Policy (https://web.global.brother/aa/privacy.html).

The contact information of our EU representative under the General Data Protection Regulation and the 2018 Data Protection Act is as follows.
Name: Brother Italia S.r.l.
Address： Segreen Business Park, Via San Bovio 3, 20054 San Felice di Segrate, Milan, Italy
Email： data.protection@brother.co.jp

We operate globally and have subsidiaries in Japan and various locations around the world (hereinafter referred to as "Brother Group Companies"). Each Brother Group Company has its own privacy policy, and when a Brother Group Company collects or handles personal data, please understand that the individual privacy policy of that company shall apply.

1. Personal Information We Collect

We may be required to collect Personal Information about you based on laws and regulations or contractual relationships between you and us. If you do not provide the Personal Information, it may not be possible to fulfill these obligations (such as providing products or services).

The Personal Information that we collect directly from the individual includes the following:

  • (a) Information about the individual (e.g., name, gender, date of birth, country of residence, user ID, password);
  • (b) Authentication information at the time of verification (e.g., universal unique ID (UUID));
  • (c) Contact information (e.g., phone number, email address);
  • (d) IP address;
  • (e) Information about the device used to access the Website (e.g., OS version, browser information); and
  • (f) Information and design images that you input or uploaded on this site.

2. How We Use Your Personal Information

We use your Personal Information for the following purposes. If we use Personal Information beyond the scope necessary to achieve this purpose, we shall obtain your consent in advance:

  • (a) To ensure the accuracy of records of your Personal Information and other information that we have;
  • (b) To comply with and fulfill the legal obligations that we are subject to you or to third parties (e.g., tax authorities);
  • (c) To verify your identity;
  • (d) To provide the Website and its functionalities;
  • (e) To fulfill our contractual obligations;
  • (f) To check and maintain the quality of the Website;
  • (g) To respond to inquiries; and
  • (h) To achieve other purposes of data collection that were separately specified at the time of collecting Personal Information.

We believe that we have a legitimate interest in processing your Personal Information for the above purposes. We may also process your Personal Information to fulfill contractual obligations to you, comply with legal obligations, or to defend, prosecute, or undertake legal claims.

We shall not use your Personal Information for purposes other than those stated above without your prior consent. Your Personal Information shall not be used for automated individual decision-making, including profiling.

3. How We Share Your information

We work closely with Brother Group Companies and may jointly control your Personal Information with the local Brother Group Company in your country or region. In such cases, your Personal Information will be shared in accordance with this Privacy Policy. You can view the list of Brother Group Companies here (Link).
Brother and Brother Group Companies will use your Personal Information only for the purposes specified in this privacy policy unless obtaining your consent. Additionally, there are cases where your Personal Information may be shared with third parties under the following circumstances:

Furthermore, in the following situations, your Personal Information may be shared with third parties.

  • (a) Cloud Service Providers:
    Since we store data on the cloud, we partner with cloud service providers such as Microsoft and Amazon to save your Personal Information on the cloud.
  • (b) Business Service Providers:
    We partner with business service providers to send newsletters and marketing emails, support email and messaging services, provide data analytics services, as well as process secure payments and fulfill orders.
  • (c) Law enforcement agencies, courts, regulatory authorities, government authorities:
    We may share your Personal Information with these parties when we determine it is necessary to comply with legal or regulatory obligations, or to protect our rights or the rights of third parties.

4. How We Store Your Information

We implement technical and organizational measures to ensure a level of security appropriate to the risks associated with the Personal Information we process. These measures aim to ensure the continuous integrity and confidentiality of Personal Information. We regularly assess these measures to ensure the security of processing.

We retain your Personal Information in accordance with the prescribed Brother Group data retention policy and for the period required or permitted by applicable laws and regulations.

5. Your Rights Concerning Personal Information

You have certain rights regarding your Personal Information in accordance with applicable laws.
These include the following rights to:

  • ・access your own Personal Information;
  • ・rectify the information we hold about you;
  • ・erase your Personal Information;
  • ・restrict our use of your Personal Information;
  • ・object to our use of your Personal Information;
  • ・receive your Personal Information in a usable electronic format and transmit it to a third party (the right to data portability)
  • ・file a complaint with the data protection authority in your area of residence

6. International Data Transfer

Please note that Brother Industries Ltd. is located in Japan; therefore, Personal Information will be submitted to, stored, and processed in Japan. Japan ensures an adequate level of protection for personal information under European Union data protection law.

Furthermore, we may work with third party service providers while storing or processing your Personal Information, for example, your Personal Information may be stored in the cloud by our cloud service providers and they may keep your Personal Information in locations outside the European Economic Area, which are geographical areas regarded as not providing an adequate level of protection. In those instances, we have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.

7. Contact Information

Brother Industries, Ltd. is the controller responsible for the Personal Information we collect and process.

If you have any questions or concerns regarding the way in which your Personal Information has been used, please contact us at the email address provided below (If you are the user of the Service residing within EEA, you may also make inquires. Please note that, depending on the nature of your request or inquiry, we may need to confirm your identity before we process it.
data.protection@brother.co.jp

8. Changes to This Privacy Policy

We may revise and change this privacy policy from time to time. To always get the latest information about our policy, we encourage you to regularly review this privacy policy. In principle, the details of any revisions or changes will be published on Brother's website or by other appropriate means before the effective date of the revision or change, and will be effective from the separately specified date in the notification.

Date: June 22, 2026